Descriptions:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 15-25 Business days |
| United Kingdom | 20-30 Business days |
| Canada, Europe | 15-30 Business days |
| Australia | 15-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 15-25 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 7 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect!
The mat feels good. It is better than expected. I can use it for both exercise and camping.
Great yoga mat. Soft, knees and elbows told me thank you)) hands do not slip, it is convenient to take with you to the street-not mark, it is convenient to carry, it is easy to wipe, if still dirty
Mats ordered for mom. 2 mata came in different parcels, the store explained that it is because of the weight. The quality is excellent, my mother is very satisfied. The seller is very contact. I recommend the seller and the goods.
Very good quality, product as described. Very fast delivery.
Wonderful! Were 18 days to arrive in Portugal. Recommend the store and the mat, very good.
Product complies with the description and good quality.
The product corresponds to the description, the mat is soft, with straps. Came quickly
There was a package for a long time, about two months, but a mat for sports-yoga, soft, large on the square, thick, light surprisingly!) in principle, the price and quality are good, but it was all a pleasure for a long time in my opinion! (
the orders is received in very good condition iam very satisfied the store . the delivery time is very good order is received in good time period . product meterial is good and soft rubber thanks to seller....
Its large, its soft, it do what it shall and its a way better than my woolen blanket I trained on before! ;-)
Excellent mats! Ordered 2 pcs, came one by one with a difference per week.
It came soon in order, corresponds with color and description.
Just like in the photo !! And super long too
Thick and soft.
En te tapete is beautiful and very big and thick i charm not be d is liza i recommend.
Very nice fabric, good quality product. 5 Stars on this one
Fast shipping. Good mat, soft, thickness as in description, non-slip surface. There was a slight smell of rubber, but everything was weathered.
Nice and thick. Ordered on the 10th January, received 31st January.
Everything is super! The product corresponds to the description, the purchase is satisfied!